Public Address and Intercom

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Bogen Multigraphic and Multicom 2000 public address, intercom and timekeeping systems. Consult with an experienced technician with over a decade working on Bogen system

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About these Bogen systems:

Bogen Multicom 2000® Analog Public Address and Intercom Systems

The Bogen Multicom 2000® Administrative Communication System is designed for the needs of schools, and other institutional and industrial facilities. It combines private telephone communication with a full-featured sound and program distribution system, including media control. It also provides master clock control and emergency call features including “911” emergency all-call for increased security and quick response, 911 Dial Through to outside Emergency 911 operators, and Emergency 911 Administrative Alert System indicating the station placing the 911 call. The Multicom 2000 system is microprocessor controlled and fully field-programmable for remarkable versatility and dependability.

The Multicom 2000 system can be supplied as a self-contained, wall-mounted system, or in a vertical rack-mounted configuration. The wall-mounted version can accommodate up to 120 stations in increments of 24. The rack-version can provide up to 240 stations and can include additional amplification and/or Bogen Multi-Graphic system components and available options for increased versatility.

A unique card frame design eliminates external amplification equipment for basic systems. A single microprocessor card controls overall system function. For each 24 stations, a circuit card pair provides signal routing and a 20-watt program amplifier and 12-watt intercom amplifier.

An associated relay module connects each station to the intercom or program bus. The system permits up to 8 simultaneous intercom communications with staff station loudspeakers and 8 unrestricted telephone communications, with simultaneous distribution of program material to stations not involved in a two-way conversation.

The system software supports these basic station types: Staff, consisting of loudspeaker with call-in switch; Enhanced Staff, with a DTMF dialing telephone set and optional loudspeaker; and Administrative or Enhanced Administrative, with DTMF dialing display telephone (and optional loudspeaker). Each type of station can be further organized into levels, which determine the ability to perform different system functions. Staff and Enhanced Staff stations can make emergency calls that can activate an emergency link if the call is unanswered.

System functions include 8 programmable administrative zones of paging and 8 time signaling zones. A unique modular program source interface offers a choice of three program sources (microphone, tuner, etc.). The selection of the program source and its distribution to any or all stations or zones is guided by the menu display on a designated administrative telephone. Any station equipped with a keypad dialing phone can turn program material on or off at their location.

Telephonic features include call forwarding, call transfer, and conference calling, as well as selective ability to bump or join conversations in progress. Administrative stations can also place calls on hold. A telephone interface option lets you receive and make outside calls on up to 15 incoming lines (stations can be restricted in their ability to make outgoing calls). All system control and programming is accomplished using a telephone keypad. A menu display system on the administrative telephone is provided to guide a procedure. Two special menus, protected by password, set the operating configuration. The setup menu sets the system day and time, and stores time signal events, page zone and time zone data. The initialization menu sets system features (bell duration, queue timeout, day/night start, emergency link, password select, architectural number enable, preannounce/confirmation tone enable), and station features (station number, access level, architectural number [3 to 6 digits], day/night administrator, outside line access).

Bogen Multigraphic Switchbank Intercom Systems

Programming software for Dukane MCS350 and MCS350T public address/intercom systems. For technical assistance with this software or the MCS350 system in general, see Dukane MCS350 Paging and Intercom System Service.

This download also includes the Operation Manual and Installation Manual. It does not include remote telephone or e-mail technical support. For technical assistance with this software or the MCS350 system in general, see Dukane MCS350 Paging and Intercom System Service.

Note: This is a 16-bit Windows application. It does not run on 64-bit computers. It is your responsibility to insure you have a computer that will run this software. There are no returns or refunds on software.

The Dukane 7A625 External Page Microphone is an omnidirectional dynamic deskmicrophone offering modern styling and features in a rugged Cycolac® housing for allindustrial and institutional public address and paging applications.

The 7A625 External Page Microphone has a bar-shaped Push-to-Talk control locatedon the microphone base and a slide switch on the bottom that controls the Lift-to-Talkon/off operation.

A slight rise above 200 Hz gives the 7A625 a natural and highly intelligible sound. The 7A625 offers a long life DPDT leaf switch with three types of switch activation; a momentary push bar, a locking on/off switch and lift-to-talk operation. The 7A625 is manufactured to take abuse and retain its performance and appearance over a long life. Four molded, non-skid, non-marring, permanently resilient shock isolation "feet" are located under the base. The high or low impedance selector switch is located on the bottom of the microphone. The 7A625 is supplied with 2.1m (7 ft.) of four conductor, two shielded, cable wired normally open for relay control. If a line-shorting switch function is desired, the 7A625 can be easily rewired in the field.

• Operating Principal: Moving Coil Dynamic
• Polar Pattern: Omnidirectional
• Frequency Response: 50Hz – 12KHz
• Hi-Z Sensitivity: -43dBV (7.2 mV) @ 1 Pa
• Impedance: 40K ohms
• Lo-Z Impedance: 400 ohms
• Sensitivity: -60dBV (1 mV) @ 1 Pa

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Rauland Telecenter 21 public address, intercom and timekeeping systems. Consult with an experienced technician with over a decade working on Rauland systems

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the Telecenter 21 system:

Overview

The Telecenter System 21 offers the maximum in flexibility for a total integrated system solution. Modular by design, this powerful, easy to use school communications system provides centralized control for a broad range of communication functions including: telephone, intercom, public address, audio program distribution, class change signaling, secondary clock correction and tone distribution.

Telecenter System 21's intercom/paging operation works with classroom speakers, classroom phones, and/or a call-in switch. Using their telephone, administrators can page throughout a facility or in selected areas. A built-in master clock can be programmed for hundreds of events while automatically changing schedules to accommodate holidays. The telephone features enable connection directly to outside phone lines or integration with a front office phone system. The system also provides many other sophisticated features like automatic line selection, call forwarding, conferencing, Centrex^® compatibility, call back busy, private lines, transfer and multiple trunk groups. Permission for student's access to outside lines can be granted, controlled and restricted through the use of Student Phone^™. A powerful combination of features make Telecenter System 21 ideal for improving communications in-school as well as between parents and teachers.

Intercom System

• Two-way open voice channel communications
• Classrooms can call main office using call-in switches or phones
• Normal or "emergency" call-in designation
• Call-ins indicate on a digital readout attached to administrative phones or on a large wall display
• Multiple audio channel capability allows simultaneous intercom, program distribution, and/or tone distribution to different facility areas

Master Clock & "Bells" Functions

• Programmable for hundreds of class change "bell" events
• Bell zones are independent of audio paging zones for increased system flexibility
• Automatically daylight savings setting
• Corrects analog and digital secondary clocks

Public Address/Paging System

• Distribute announcements from any phone; PIN access prevents unauthorized access to system features
• Flexible "zoning" of classroom, corridor, and outside speakers accommodates any school configuration
• Selectively exclude speakers from receiving pages, programs and/or "bells"
• One-touch emergency announcements throughout the facility

Tone Distribution

• Multiple tone types indicate different events -e.g. tornado, fire, evacuation, etc.
• One-button initiated tones or from any administrative phone

Audio Program Distribution

• Up to three audio sources (radio, CD, tape) can be sent out simultaneously
• Program distribution initiated from any administrative phone
• Digital readout prompts program distribution set-up
• Each classroom can individually select program source via classroom phone or selector switch

FCC-Approved Telephone System

• Compatible with CENTREX^®, EKSU and PBX systems
• 3-way conference calling, call forwarding, and call back busy features
• Voicemail integration
• PIN codes allow call placing from restricted phones
• A Student Phone™, with built-in restrictions, allows students to call home for a ride, etc., while preventing abuse
• The special system access function allows security personnel to dial-up computer centers, media rooms, or anywhere in the school to listen for vandals or burglars

The RS-143 single button call panel substation is designed to be used with the N-8000RS or N-8010RS substation interfaces. It provides a single red call button. The call button can be programmed to report to any master station based on job specification. It requires 3-conductor shielded twisted pair (STP) wiring and mounts in a standard US single gang flush or wall mount box. The optional RS-141 handset for private calling, or a 25V/1W speaker such as the PC-580RU for room announcement applications, can be connected to the call panel station.

The N-8600MS is the IP Master Station for the N-8000 system. The LCD screen shows incoming calls which may be selected at random (Selective Mode) or in the order received (Sequential Mode). Calls may be initiated based on previous connection (last 10 conversations). 3-party conference calls may be initiated from this master station. Bell schedule changes may be initiated or suspended from this master station. Speaker volume is adjustable at the station as well as in software. Hands free conversations with Full and 1/2 Duplex stations as well as PTT mode. Pages and station calls may be quickly redialed using the Redial key. Automatic connection or continuous call reception. Speed dialing, Dial Pattern, and One-touch dialing are available. Manual call transfers and Automatic call transfers (Group Hunting, Absence Transfer, Time Transfer) may be programmed using the keypad or the N-8000 Setting Software. Advanced functions may be password protected. The N-8600MS is the only master station that can communicate with the SX-2000 system, using the SX-200IP input module on the SX system. Power by PoE or optional AD-1215P

The N-8010RS Substation Interface Unit uses packet audio technology to permit connection of up to 16 RS-1xx series call switches or door stations. Call switches and door stations use the same shielded twisted pair wiring. Each port provides 1W @25v to a door station, or 25V loudspeaker attached to a call switch. Each N-8010RS supports 1 voice link. The N-8000RS requires an IP master station, or connection to a 2-wire or 4-wire Exchange with at least one master station on the exchange.

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane ProCare 1000 Nurse Call Systems. Consult with a factory-certified technician having over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No parts or materials are included. Photos are for illustrative purposes only.

About the ProCare 1000 system:

Overview

Dukane knows that communication is critical in every type of healthcare environment. This knowledge is why we design, manufacture and test the ProCare 1000 Emergency Response System with the same commitment to quality that governs all of Dukane’s ProCare System solutions. Whether your need is for long term care, acute care, or clinic/room status communication, ProCare 1000 can be configured and installed to meet your specific requirements.

Features

The ProCare 1000’s updated design benefits from Dukane’s over half a century of experience in helping healthcare facilities with their communication needs. High-quality components including patient and resident stations, lavatory stations, corridor lights, and annunciator panels give residents, patients and caregivers alike the same sense of security that they have come to expect from Dukane.

If you’re looking for ways to enhance your caregivers’ ability to spend more time with patients and residents, ProCare 1000 has the capability to interface with pocket pagers for remote staff notification of resident requests. It can also transmit alarms from patient monitoring equipment, either to the nurse station, to pagers, or both!

Any way you look at it, ProCare 1000 delivers a high quality, flexible and affordable communication solution.

Value

Dukane’s ProCare 1000 delivers the flexible features demanded in a simple emergency response system including quality, reliability, configuration choices, pocket page interface, and an affordable price.

Backward compatible with Dukane’s Series 2000 Emergency Response System

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane MCS350 and MCS350T public address, intercom, and timekeeping systems. Consult with a factory-certified technician having over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the MCS350 system:

Overview

The Dukane MCS350 Series is a multichannel, microprocessor-controlled, programmable administrative communications system that provides a range of audio communications functions. These functions are initiated from any one of up to four Administrative Control Consoles (ACCs) that can be connected to the system. The entire system of ACCs and up to 256 remote stations are controlled by a Dukane Model MCS350 Central Control Unit (CCU). Two-way open voice communications can be initiated from an ACC to any remote speaker station or to another ACC. Paging and program distribution can also be initiated by an ACC to any one station or group of remote stations. The built-in master clock can be programmed to control time tone distribution to any or all remote stations. The master clock can correct selected synchronous clocks or selected digital clocks. The clock has a battery backup to maintain the correct time for seven days after power loss.

The MCS350 has three independent audio communications paths: one program channel and two open-voice intercom channels. All three channels can be active simultaneously, without interruption. The program channel is used for paging, time signaling, and program distribution to multiple remote stations. The two intercom channels allow two simultaneous intercom conversations: one between an ACC and a remote station, the other between two ACCs. Two simultaneous ACC-to-ACC conversations are also possible. Program channel communications need not interrupt remote station intercom use.

The ACC is a desktop unit that initiates and displays all MCS350 functions. The ACC consists of a protective housing, a 31-key, color-coded, spillproof key pad, a 16-character alphanumeric LCD, a built-in microphone and speaker, and a two-way handset. ACC key pad entries are accompanied by both audio and visual feedback. The EMERGENCY, CUSTODIAN, PAGE, PROGRAM, CONSOLE, SYSTEM, and HOLD keys have accompanying LEDs to indicate the function status. The ACC also has speed dial, redial, manual time-tone generation, and program monitoring capabilities.

The ACC is a desktop unit that initiates and displays all MCS350 functions. The ACC consists of a protective housing, a 31-key, color-coded, spillproof key pad, a 16-character alphanumeric LCD, a built-in microphone and speaker, and a two-way handset. ACC key pad entries are accompanied by both audio and visual feedback. The EMERGENCY, CUSTODIAN, PAGE, PROGRAM, CONSOLE, SYSTEM, and HOLD keys have accompanying LEDs to indicate the function status. The ACC also has speed dial, redial, manual time-tone generation, and program monitoring capabilities.

ACC users have program channel access for zone paging to preselected groups of remote stations or for all call paging. Remote stations can be assigned to more than one zone. ACC users can also program the entire system by entering the user-assigned access code. The built-in programmable master clock allows 256 discrete time event entries. Each event is assigned to one, a combination of any five, or all eight time zones; one of eight time schedules; one of eight user-programmable tone types; and any combination of days of the week. The system master clock can be synchronized by an external master clock system. All system programming is stored in non-volatile (EEPROM) memory and is retained in the event of power failure.

The 16-character LCD display keeps the user informed of current ACC status at all times. When no calls are in the system, the display shows the time of day in either 12- or 24-hour format. As calls are received by the ACC, the display shows the two-, three-, or four-digit alphanumeric room number of the calling station as well as the call’s position in that ACC’s call-in queue. Each ACC has its own individual queue for storing incoming calls. These queues are user-programmable so that any room can be programmed to call into any one of the ACCs. All rooms can also be programmed to call into a single ACC. The ACC indicates each call it receives by sounding a call-in tone and updating its queue status display. Calls into an ACC are inserted into the queue first according to their priorities, then in order of arrival. Five call-in priority levels are user-programmable for each remote station: emergency, ACC call-in, high priority, staff, and normal. The system has 100 percent queuing of incoming calls so no calls can be lost. Incoming calls can be scanned using the DISPLAY CALLS key and can be answered in any order desired. An ACC can place a call with calls waiting in its queue. A single queue mode that places all incoming calls into a single common queue can be selected. This allows directing all incoming calls to all ACCs during limited staff operation.

For voice intercom or paging functions, the ACC is equipped with a handset, key pad, speaker, microphone, and a PUSH TO TALK key. The handset is engaged whenever it is in a non-horizontal position. Voice-activated switching (VOX) automatically switches audio direction. When the handset is not active, the direction of communication is controlled by the PUSH TO TALK key. The built-in microphone is active when the PUSH TO TALK key is pressed and the speaker is active when that key is released.

The system has user-programmable input ports that allow external devices to trigger time and emergency tones, external all call, door monitor, night transfer switch, and other system functions. User-programmable dry-contact outputs are provided to signal external devices when functions such as clock synchronization, all call, and remote annunciations occur.

The system tone generator provides 25 tones. The volume level and duration of each tone is programmable.

The MCS350 System includes off-hour door alert, a programmable alarm tone for sounding a door alarm in all or selected zones by the closure of a single switch contact.

The MCS350 System has an RS-232 port for a PC or a Dukane SmartSystem® interface that allows menu-driven programming of system information (room numbers, zones, events), storing system programming on diskette, establishing a system directory of teacher names with room numbers, adding and deleting rooms from zones, logging and storing priority system activity, and retrieving data for review and printing. An RS-485 port provides for long distance serial communications with future equipment.

The Dukane MCS350 is available in two models: a wall-mount version and floor rack version. The wall-mount version can accommodate up to four switching cards (64 remote stations), a 24Vdc power supply, and a 60-watt power amplifier. The floor rack version is an upright 19-inch (48.3 cm) rack unit that houses the Central Control Unit as well as an optional AM-FM tuner/cassette player (with or without preamp).

The 19-slot card cage in the rack model can contain up to 16 switching cards (256 remote stations). The rack also houses the 24Vdc power supply, and up to six 60-watt power amplifiers. A single power amplifier is recommended for each set of 64 remote stations.

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane by CareHawk CH1000, CH1000LT, and CareHawk Telephone Expansion public address, intercom, and timekeeping systems. Consult with a factory-certified technician with over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the CH1000 system:

Overview

The CH1000™ is a level above contemporary paging/intercom systems available today. Dukane® designed a distributed architecture life safety communications platform that focuses on providing life safety features and superior audio intelligibility.

Features

• A platform tailored to customer needs. The CH1000 with market specific software and accessories can be tailored for education, healthcare, corrections, or industrial/commercial applications.
• Piece-of-mind and support. Each CH1000 is backed by a 5 year industry-leading warranty and world class customer support.
• Communicate effectively with superior audio intelligibility. The CH1000 uses a modern 300-Watt class D amplifier with a built-in Digital Signal Processor (DSP) for superior audio intelligibility. Messages are heard and understood every day and in times of crisis.
• Simple and cost-effective installation. The CH1000 is a hybrid platform designed to use standard CAT5(e), CAT3, shielded or unshielded cable. There is no need to replace existing cabling. It’s distributed architecture reduces cable and conduit materials by up to 2/3rds of a traditional system resulting in significant savings of both installation and material costs.
• Always on the cutting-edge. All new features are backward compatible, providing access to future life safety innovations.
• Respond quickly and clearly to emergencies. Add custom WAV files so emergency announcements can be pre-recorded in a calm, clear, and concise manor. Users can trigger these announcements via panic buttons, security sensors, PC software, telephone codes, or cell phones
• Easily connect access control and security systems. Streamline emergency functions to improve critical emergency response time. Trigger lockdowns that not only alert, but automatically lock doors and signal a central monitoring station.
• Users can call for help in several ways. Call switches, panic buttons and scream sensors can be used to initiate emergency calls back to a security office or administrative location. Virtual call switches or panic buttons (VcallTM) can be used from a PC when telephones or other call means are out of reach or compromised.
• Remote support and access is available from anywhere. Configurations and system diagnostics can be monitored or changed via the Internet with no need to visit the site of installation, saving labor costs and service interruption.
• A system designed for users. The user-friendly AssistantTM software puts users in control with a visual tool that simplifies complicated tasks.
• Stay on schedule. The user-friendly CalendarTM software allows users to schedule unlimited events now or in the future. Play pre-recorded messages and tones, distribute music, activate cameras, activate relays to lock doors, signal other systems on a schedule, and more.
• Always on-time. The integrated Master Clock keeps any facility running effortlessly, on-time and in-sync.
• Customize the platform to the unique needs of any facility. Configure 64 page zones, 32 call-in groups, unlimited events, unlimited schedules and choose from 98 built-in tones.
• Administrators have control when and where they need it. the platform includes any combination of PBX ports or Administrative Phone (AP1) ports up to a combined maximum of 8.
• Employ safety accessories and functionality. Each Security Switching Card (SS16/SS32) port can be used with speakers, call switches, security sensors, and cameras simultaneously. A single CH1000 supports up to 256 audio points and up to 2048 in a network configuration to grow with the needs of an expanding facility without the need for a forklift upgrade.
• Facility-wide to district-wide communication. The Security Switching Card(s) (SS16/32) can be located up to 2700ft from the central cabinet using a single CAT5(e) cable.
• One of the greenest communications systems available today. In some cases the CH1000 uses hundreds of pounds less material than other contemporary systems. Furthermore, the class D amplifier saves power consumption and is produced with a smaller carbon footprint than the traditional class B amplifier.

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane STARCall, STARCall Plus, STARCall Fusion, STARCare, and STARPage public address, intercom, and timekeeping systems. Consult with a factory-certified technician having over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the STARCall system:

Overview

Dukane’s STARCall family of intercommunication and timekeeping solutions brings usability, flexibility, and cost-effectiveness within easy reach of all industrial/commercial/ institutional settings, including schools, offices, small businesses, and correctional facilities

STARCall lets you determine the level of sophistication you need for your application by offering three communication and timekeeping feature sets – each geared to a specific level of service; each offering precisely the capabilities you need to get the job done right.

This layered solution means you won’t be shoehorned into a system that can’t keep pace with the needs of your building, and you won’t find yourself rattling around in a system heavy with costly features that go unused. It also means there is always a clear and cost-effective migration path to higher-end features and increased capacity, should building expansion or changes in occupancy warrant an upgrade in the future.

Regardless of the STARCall feature set, your communication and timekeeping system will incorporate the very latest technology in a powerful package engineered to deliver exquisite performance, and built to provide reliable service in even the most demanding settings

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane ProCare 6000 Nurse Call Systems. Consult with a factory-certified technician having over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the ProCare 6000 system:

Overview

Healthcare professionals are pulled in many directions, and time is always short. Sometimes it may seem like bedside patient care is forced to take a back seat to documentation, reports, and administrative responsibilities.

Dukane can’t shorten your to-do list or add hours to your day, but we can put smart communication systems in place to help you manage your tasks and time more efficiently.

Dukane engineered the ProCare 6000 to make smart decisions, so you don’t have to. It puts you in control! You can manage patient calls and other events to match your specific patient care model. You can even decide who should receive certain calls on wireless devices using ProCare Assignments and ProCare Messaging. These advanced tools will allow you to spend more time at the patient's bedside, offering the quick responses that your patients deserve.

ProCare 6000 offers smart, scalable integrations with pocket pagers, wireless telephones, automatic location, and HL7 to deliver the system capabilities that the healthcare industry has demanded. When these integrations are coupled with intuitive software clients like ProCare Assignments, browser-based wireless Messaging, NetBoard Electronic Whiteboard, and browser-based Management Reporting, you’ll be deploying an enterprise-wide communication platform that will serve your facility reliably for years.

Parts Availability

Parts for the ProCare 6000 may still be available from Crest Healthcare Supply: https://www.cresthealthcare.com/search?q=dukane&System=Procare 6000

Parts for the ProCare 6000 are not available from Dedicated Presentation Solutions.

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane ProCare 2000 Nurse Call Systems. Consult with a factory-certified technician having over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the ProCare 2000 system:

Overview

Dukane’s ProCare 2000 has been selected by thousands of healthcare facilities across North America and around the world as their communication system of choice. Its combination of unique features, optional configurations and high reliability makes its popularity easy to understand.

Features

A full-field master station display, wide variety of call stations, feature options, and multiple configuration choices allow facilities to design ProCare 2000 systems to meet their specific goals and objectives. In fact, separate departments can have their own unique features that will deliver the appropriate enabling technologies to each area’s caregiving staff.

Dukane’s ProCare 2000 provides quality, reliability, and flexibility in communications for healthcare facilities. Put it to work for you.

Value

The ProCare 2000’s quality design, unique features, and affordable pricing all combine to deliver a system of exceptional value. Facilities all over the world have selected ProCare 2000 knowing that it would provide years of reliable service.

Options

Selected ProCare 2000 options include an unmatched upgrade path to the exciting new ProCare 2600 Solution, Activity Reporting and Management System (ARMS) for response time analysis, and pocket paging interface for remote messaging of staff. All of these modular options offer users the ability to implement the specific system functionality to allow staff to meet their quality of care goals.

Telephone, email, and live chat troubleshooting and diagnostic support for Dukane Compact 3200 public address and intercom systems. Consult with a factory-certified technician with over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. This item includes a download of the Compact 3200 Installation and Service Manual, and the Compact 3200 Operations Manual. No other parts or materials are included, photos are for illustrative purposes only.

About the Compact 3200 system:

Overview

The Compact 3200 Series Administrative Communications System is a microprocessor based, single-master intercom and sound distribution controller. It is available in rackmount and console (tabletop) models. The Compact 3200 controls remote speaker stations individually, for two-way communication, page announcements, and audio program distribution; and collectively, for emergency and all call announcements in multiple-room buildings.

1. Emergency paging
2. Emergency tone distribution
3. Time tone distribution
4. All call
5. Intercom
6. Program

Higher priority functions automatically interrupt lower priority functions. Lower priority functions automatically resume when higher priority functions have ended. For example, selective intercom communication is interrupted by an all call page, which is interrupted by an emergency page

Using the built-in front panel microphone or the optional console handset, the console operator can hold a two-way conversation with any properly equipped remote station connected to the system. The front panel INTERCOM PUSH TO TALK button or the handset’s voice-activated switch controls audio direction.

The console can monitor any remote station that has two-way audio capability and is not in privacy mode. An intermittent privacy tone sounds at the remote station speaker(s) during console monitoring of that station.

One-touch emergency paging is accomplished by pressing the EMERGENCY PUSH TO TALK button, which automatically interrupts any audio program or intercom communication in progress. A tone is automatically sent to all speakers, after which an emergency announcement can be sent at a preset volume level.

All call and selective paging announcements can be sent to all or selected remote stations. These announcements can be made using the built-in front panel microphone, the optional desk microphone, or the optional console handset. All call pages can also be made using the optional remote all call microphone.

A built-in, solid-state, 15-watt amplifier module and preset incoming and outgoing speaker level controls are provided for intercom power. A power supply/power amplifier module provides DC power for the entire system. The 25-volt line output is standard, but is selectable to 45-ohm output. This module also provides power to the system’s 24Vdc external connections for associated equipment. The module has multiple circuit protection, including power supply and output amplifier fusing to protect against major failures, thermal and short circuit protection, and current limiting. Models 12A/B/C/D3200 contain a 60-watt program amplifier. Models 12A/B/C/D3212 come equipped with an external 125-watt program amplifier in place of the 60-watt amplifier.

Connections are provided for 24Vdc input from an external backup battery in case of main AC power failure.

A diagnostic routine can be initiated at any time to check system integrity. A built-in integrated monitor checks the microprocessor during operation and automatically resets it in the event of power loss or other failure.

The PROGRAM SELECTION TONE button can be used to manually send time tones to remote stations. A separate, locking EMERGENCY TONE button, when pressed, sends an emergency tone to all remote stations until the pushbutton is disengaged. The tone automatically interrupts any audio program or intercom communication in progress. Connections are also provided to trigger the emergency tone by the closure of external contacts.

The built-in tone generator provides seven distinct tones:

1. Emergency paging.
2. Emergency tone 3
3. Time signaling tone 4
4. All call paging
5. Intercom
6. Privacy (remote station monitoring)
7. Door tone (external contact)

The tone volume levels are adjusted at the console.

The tabletop unit uses one, two, or three 3-position switchbanks for capacities of 25, 50, or 75 remote stations. Rack units have a capacity of up to 150 stations. All switches in a unit do not have to be used if not needed. Each switchbank is equipped with 25 three-position (INTERCOM, OFF, PROGRAM) switches. Each switch controls one speaker. On Models 12A/C3200 and 12A/C3212, the LED below each switch lights and the built-in tone generator sounds a tone when a remote station calls in.

The last two switches on the last switchbank can be configured to isolate these locations from any communication while the switches are off. The Model 438-672 Time Bus Relay Kit can be installed to automatically feed emergency and time tone signals to these stations, while still isolating them from all call and background music distribution.

A speaker with its own volume control and an LED bar-graph output level indicator are provided for monitoring audio program output. Distribution of background music or other audio program material does not interfere with simultaneous intercom use.

A color-coded control panel contains all controls and instructions on a single front panel for easy operation. LEDs indicate intercom mode and emergency mode use. A separate adjustment is provided for audio program output level. Program mode pushbuttons (ALL, SELECT) are provided for selecting individual remote stations or all remote stations to receive program material. The program selection pushbuttons are TONE, PANEL MIC, MIC1, TAPE/TUNER, AUX 1, and AUX 2.

An optional plug-in telephone interface allows paging and intercom functions to be performed from any standard pushbutton telephone connected to the interface. These functions include emergency page distribution, emergency tone distribution, time tone distribution, all call paging, selective paging (through the system operator), telephone– to–console intercom, and telephone–to–classroom intercom (through the system operator). A DTMF telephone connected to the PHONE 1 inputs can also monitor program channel audio through the telephone handset or the speaker of a speaker phone.

Download Compact 3200 Tone Generator Sound Files

The Dukane Model 437-00120 Remote Programming and Diagnostics (RAPID) software allows configuration of system operational parameters using a PC.

The program has an intuitive Windows-based graphical user interface. All system programming can be done off-line and saved to a DOS file. The RAPID software program requires an IBM or compatible PC running on Windows 3.1 or higher. System configuration and diagnostics can also be accomplished from a remote PC via modem. Both the local (PC) and remote modems must be Hayes compatible.

For technical assistance with this software or the STARCall system in general, see Dukane STARCall Paging and Intercom System Service

Note: This is a 16-bit Windows application. It does not run on 64-bit computers. It is your responsibility to insure you have a computer that will run this software. There are no returns or refunds on software.

The vandal-resistant intercom station with optional call button features a heavy duty stainless steel wall plate and vandal-resistant screws with driver bit. It's ideally suited for areas where vandalism is a concern, such as correctional facilities, public garages and lobbies and warehouses.

Features

• Construction:  Heavy duty 11-gauge stainless steel wall plate with brushed finish. Internal offset baffles provide added protection for the speaker from vandalism.
• Speaker:  45ohm, 6W, 98dB @1W, 300Hz-8kHz
• Transformer:  25V line 1W, 1/2W
• Size: 2-gang wall plate
• Pigtail connections
•  1.75 in. deep
• Includes vandal-resistant hardware (Torx pin-head screws, driver bit) for a high degree of security.

Specifications

The vandal-resistant intercom station shall be Lowell #VRI-2G-4525, which shall feature a 45ohm speaker with 25V transformer. The intercom station shall also feature a 2-gang wall plate, 11-gauge stainless steel with brushed finish. The unit shall include vandal-resistant screws with driver bit.

The vandal-resistant intercom station with call switch shall be Lowell model VRIC-2G-4525, which shall feature a 45ohm speaker with 25V transformer and a 2-gang wall plate, 11-gauge stainless steel with brushed finish. It shall include vandal-resistant screws and driver bit. The intercom station shall also feature a push button call switch, which shall be a SPST normally open momentary switch.

The N-8610RM Remote Master Station is an IP remote microphone station that employs packet audio technology. High quality voice output is broadcast to N-8000 intercom door and master stations or to paging amplifiers using one of the IP to analog audio outputs available on the N-8000AF, N-8000MI or N-8000EX. 14 pre-programmed buttons provide access to stations, paging zones, one-touch dialing, 10-key and Function key. The N-8610RM may be expanded to 54 buttons using multiple RM-210 Extensions. The N-8610RM may be powered by PoE or an optional AD-1215 power supply. When using PoE with RM-210s, make sure that the available PoE can accommodate a minimum of 7.5 W on one port

The N-8640DS is an IP65, impact resistant IP door station with a separate microphone and speaker, allowing full duplex conversations with Master Stations. The N-8640DS is equipped with one control input and five control outputs (1 relay and 4 open collector) for integration with security or other 3rd party systems. An external speaker output provides .5W @8Ω. External or internal speaker priority is programmable. The N-8640DS may be powered by PoE (recommended).

The N-8000EX IP Intercom Exchange uses packet audio technology to permit connection of up to 16 N-8000 series 2-wire master or door stations. Master stations and door stations use the same unshielded twisted pair wiring. Each N-8000EX supports up to 8 external voice links and 4 internal voice links. The N-8000EX supports the audio trigger function. The N-8000EX includes two balanced line level analog audio output channels and two relay outputs. The exchange may be used as a stand-alone system (requires at least one master station) or connected to an N-8000 IP intercom system over LAN or WAN.

The N-8650DS is an indoor IP door station with a separate microphone and speaker, allowing full duplex conversations with Master Stations. The N-8650DS is equipped with one control input and five control outputs (1 relay and 4 open collector) for integration with security or other 3rd party systems. An external speaker output provides .5W @8Ω. External or internal speaker priority is programmable. The N-8650DS may be powered by PoE (recommended).