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Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane STARCall, STARCall Plus, STARCall Fusion, STARCare, and STARPage public address, intercom, and timekeeping systems. Consult with a factory-certified technician having over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the STARCall system:

Overview

Dukane’s STARCall family of intercommunication and timekeeping solutions brings usability, flexibility, and cost-effectiveness within easy reach of all industrial/commercial/ institutional settings, including schools, offices, small businesses, and correctional facilities

STARCall lets you determine the level of sophistication you need for your application by offering three communication and timekeeping feature sets – each geared to a specific level of service; each offering precisely the capabilities you need to get the job done right.

This layered solution means you won’t be shoehorned into a system that can’t keep pace with the needs of your building, and you won’t find yourself rattling around in a system heavy with costly features that go unused. It also means there is always a clear and cost-effective migration path to higher-end features and increased capacity, should building expansion or changes in occupancy warrant an upgrade in the future.

Regardless of the STARCall feature set, your communication and timekeeping system will incorporate the very latest technology in a powerful package engineered to deliver exquisite performance, and built to provide reliable service in even the most demanding settings

The Dukane Model 437-00120 Remote Programming and Diagnostics (RAPID) software allows configuration of system operational parameters using a PC.

The program has an intuitive Windows-based graphical user interface. All system programming can be done off-line and saved to a DOS file. The RAPID software program requires an IBM or compatible PC running on Windows 3.1 or higher. System configuration and diagnostics can also be accomplished from a remote PC via modem. Both the local (PC) and remote modems must be Hayes compatible.

For technical assistance with this software or the STARCall system in general, see Dukane STARCall Paging and Intercom System Service

Note: This is a 16-bit Windows application. It does not run on 64-bit computers. It is your responsibility to insure you have a computer that will run this software. There are no returns or refunds on software.

The P-912MK2 Power Amplifier delivers up to 120 watts of output power. The power amplifier has an input port to accept one plug-in module.

The P-924MK2 Power Amplifier delivers up to 240 watts (Direct)/220 watts (Transformer) of output power. The power amplifier has an input port to accept one plug-in module.