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Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane MCS350 and MCS350T public address, intercom, and timekeeping systems. Consult with a factory-certified technician having over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the MCS350 system:

Overview

The Dukane MCS350 Series is a multichannel, microprocessor-controlled, programmable administrative communications system that provides a range of audio communications functions. These functions are initiated from any one of up to four Administrative Control Consoles (ACCs) that can be connected to the system. The entire system of ACCs and up to 256 remote stations are controlled by a Dukane Model MCS350 Central Control Unit (CCU). Two-way open voice communications can be initiated from an ACC to any remote speaker station or to another ACC. Paging and program distribution can also be initiated by an ACC to any one station or group of remote stations. The built-in master clock can be programmed to control time tone distribution to any or all remote stations. The master clock can correct selected synchronous clocks or selected digital clocks. The clock has a battery backup to maintain the correct time for seven days after power loss.

The MCS350 has three independent audio communications paths: one program channel and two open-voice intercom channels. All three channels can be active simultaneously, without interruption. The program channel is used for paging, time signaling, and program distribution to multiple remote stations. The two intercom channels allow two simultaneous intercom conversations: one between an ACC and a remote station, the other between two ACCs. Two simultaneous ACC-to-ACC conversations are also possible. Program channel communications need not interrupt remote station intercom use.

The ACC is a desktop unit that initiates and displays all MCS350 functions. The ACC consists of a protective housing, a 31-key, color-coded, spillproof key pad, a 16-character alphanumeric LCD, a built-in microphone and speaker, and a two-way handset. ACC key pad entries are accompanied by both audio and visual feedback. The EMERGENCY, CUSTODIAN, PAGE, PROGRAM, CONSOLE, SYSTEM, and HOLD keys have accompanying LEDs to indicate the function status. The ACC also has speed dial, redial, manual time-tone generation, and program monitoring capabilities.

The ACC is a desktop unit that initiates and displays all MCS350 functions. The ACC consists of a protective housing, a 31-key, color-coded, spillproof key pad, a 16-character alphanumeric LCD, a built-in microphone and speaker, and a two-way handset. ACC key pad entries are accompanied by both audio and visual feedback. The EMERGENCY, CUSTODIAN, PAGE, PROGRAM, CONSOLE, SYSTEM, and HOLD keys have accompanying LEDs to indicate the function status. The ACC also has speed dial, redial, manual time-tone generation, and program monitoring capabilities.

ACC users have program channel access for zone paging to preselected groups of remote stations or for all call paging. Remote stations can be assigned to more than one zone. ACC users can also program the entire system by entering the user-assigned access code. The built-in programmable master clock allows 256 discrete time event entries. Each event is assigned to one, a combination of any five, or all eight time zones; one of eight time schedules; one of eight user-programmable tone types; and any combination of days of the week. The system master clock can be synchronized by an external master clock system. All system programming is stored in non-volatile (EEPROM) memory and is retained in the event of power failure.

The 16-character LCD display keeps the user informed of current ACC status at all times. When no calls are in the system, the display shows the time of day in either 12- or 24-hour format. As calls are received by the ACC, the display shows the two-, three-, or four-digit alphanumeric room number of the calling station as well as the call’s position in that ACC’s call-in queue. Each ACC has its own individual queue for storing incoming calls. These queues are user-programmable so that any room can be programmed to call into any one of the ACCs. All rooms can also be programmed to call into a single ACC. The ACC indicates each call it receives by sounding a call-in tone and updating its queue status display. Calls into an ACC are inserted into the queue first according to their priorities, then in order of arrival. Five call-in priority levels are user-programmable for each remote station: emergency, ACC call-in, high priority, staff, and normal. The system has 100 percent queuing of incoming calls so no calls can be lost. Incoming calls can be scanned using the DISPLAY CALLS key and can be answered in any order desired. An ACC can place a call with calls waiting in its queue. A single queue mode that places all incoming calls into a single common queue can be selected. This allows directing all incoming calls to all ACCs during limited staff operation.

For voice intercom or paging functions, the ACC is equipped with a handset, key pad, speaker, microphone, and a PUSH TO TALK key. The handset is engaged whenever it is in a non-horizontal position. Voice-activated switching (VOX) automatically switches audio direction. When the handset is not active, the direction of communication is controlled by the PUSH TO TALK key. The built-in microphone is active when the PUSH TO TALK key is pressed and the speaker is active when that key is released.

The system has user-programmable input ports that allow external devices to trigger time and emergency tones, external all call, door monitor, night transfer switch, and other system functions. User-programmable dry-contact outputs are provided to signal external devices when functions such as clock synchronization, all call, and remote annunciations occur.

The system tone generator provides 25 tones. The volume level and duration of each tone is programmable.

The MCS350 System includes off-hour door alert, a programmable alarm tone for sounding a door alarm in all or selected zones by the closure of a single switch contact.

The MCS350 System has an RS-232 port for a PC or a Dukane SmartSystem® interface that allows menu-driven programming of system information (room numbers, zones, events), storing system programming on diskette, establishing a system directory of teacher names with room numbers, adding and deleting rooms from zones, logging and storing priority system activity, and retrieving data for review and printing. An RS-485 port provides for long distance serial communications with future equipment.

The Dukane MCS350 is available in two models: a wall-mount version and floor rack version. The wall-mount version can accommodate up to four switching cards (64 remote stations), a 24Vdc power supply, and a 60-watt power amplifier. The floor rack version is an upright 19-inch (48.3 cm) rack unit that houses the Central Control Unit as well as an optional AM-FM tuner/cassette player (with or without preamp).

The 19-slot card cage in the rack model can contain up to 16 switching cards (256 remote stations). The rack also houses the 24Vdc power supply, and up to six 60-watt power amplifiers. A single power amplifier is recommended for each set of 64 remote stations.

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Bogen Multigraphic and Multicom 2000 public address, intercom and timekeeping systems. Consult with an experienced technician with over a decade working on Bogen system

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About these Bogen systems:

Bogen Multicom 2000® Analog Public Address and Intercom Systems

The Bogen Multicom 2000® Administrative Communication System is designed for the needs of schools, and other institutional and industrial facilities. It combines private telephone communication with a full-featured sound and program distribution system, including media control. It also provides master clock control and emergency call features including “911” emergency all-call for increased security and quick response, 911 Dial Through to outside Emergency 911 operators, and Emergency 911 Administrative Alert System indicating the station placing the 911 call. The Multicom 2000 system is microprocessor controlled and fully field-programmable for remarkable versatility and dependability.

The Multicom 2000 system can be supplied as a self-contained, wall-mounted system, or in a vertical rack-mounted configuration. The wall-mounted version can accommodate up to 120 stations in increments of 24. The rack-version can provide up to 240 stations and can include additional amplification and/or Bogen Multi-Graphic system components and available options for increased versatility.

A unique card frame design eliminates external amplification equipment for basic systems. A single microprocessor card controls overall system function. For each 24 stations, a circuit card pair provides signal routing and a 20-watt program amplifier and 12-watt intercom amplifier.

An associated relay module connects each station to the intercom or program bus. The system permits up to 8 simultaneous intercom communications with staff station loudspeakers and 8 unrestricted telephone communications, with simultaneous distribution of program material to stations not involved in a two-way conversation.

The system software supports these basic station types: Staff, consisting of loudspeaker with call-in switch; Enhanced Staff, with a DTMF dialing telephone set and optional loudspeaker; and Administrative or Enhanced Administrative, with DTMF dialing display telephone (and optional loudspeaker). Each type of station can be further organized into levels, which determine the ability to perform different system functions. Staff and Enhanced Staff stations can make emergency calls that can activate an emergency link if the call is unanswered.

System functions include 8 programmable administrative zones of paging and 8 time signaling zones. A unique modular program source interface offers a choice of three program sources (microphone, tuner, etc.). The selection of the program source and its distribution to any or all stations or zones is guided by the menu display on a designated administrative telephone. Any station equipped with a keypad dialing phone can turn program material on or off at their location.

Telephonic features include call forwarding, call transfer, and conference calling, as well as selective ability to bump or join conversations in progress. Administrative stations can also place calls on hold. A telephone interface option lets you receive and make outside calls on up to 15 incoming lines (stations can be restricted in their ability to make outgoing calls). All system control and programming is accomplished using a telephone keypad. A menu display system on the administrative telephone is provided to guide a procedure. Two special menus, protected by password, set the operating configuration. The setup menu sets the system day and time, and stores time signal events, page zone and time zone data. The initialization menu sets system features (bell duration, queue timeout, day/night start, emergency link, password select, architectural number enable, preannounce/confirmation tone enable), and station features (station number, access level, architectural number [3 to 6 digits], day/night administrator, outside line access).

Bogen Multigraphic Switchbank Intercom Systems

Model JG-8X steel grille with beveled edges and white finish includes a separate sub-plate that direct-mounts an 8-inch speaker and enclosure. The direct-mount method allows a high quality 8-inch speaker with a substantial motor structure weight to be supported by the enclosure instead of the grille.

Specifications

• Style:  Screw-mount
• Material:  20-gauge beveled frame with radius corner cutout and welded 22-gauge perforated steel screen, 21-gauge steel subplate
• Finish:  White grille, black subplate
• Size:  12.375 in. square
• Mounting Projection:  0.375 in.
• Mounting Provisions:  4 screws (white), subplate w/4 screws

Certification and Compliance

• Made in the U.S.A.
• Certified U.S. steel

A&E Specifications

The JG-8X square speaker grille for the 8 inch driver shall be Lowell Model JG-8X. It shall be 20-gauge steel frame with a beveled edge, radius corner cutout and 22-gauge welded perforated screen center. The grille shall include a 21-gauge steel subplate and mounting hardware. The grille shall be 12.375 in. square with a mounting projection of 0.375 in. The subplate shall include provisions for mounting an 8 in. driver and for mounting the speaker/adapter assembly to specified recessed or surface backbox. The subplate shall be finished in black powder epoxy. The grille shall be finished in white powder epoxy and shall mount to the specified backbox using four 8-32 x .375 in. white screws.

Specifications

• Style:  Screw-mount
• Material:  Precision formed single piece of 20-gauge steel reinforced with 60-degree peripheral flange, perforated center, contoured edge
• Finish:  White
• Size:  12.875 in. diameter
• Mounting Projection:  0.25 in. mounting projection
• Mounting Provisions:  4 screws (white), welded studs w/nuts

Certification and Compliance

• Made in the U.S.A.
• Certified U.S. steel

A&E Specifications

The contoured speaker grille for 8 inch speakers shall be Lowell Model WB-8. It shall be fabricated one-piece 20-gauge steel reinforced with a peripheral flange of 60-degrees. The grille diameter shall be 12.875 inch with a shallow mounting projection of 0.25 in. Each grille shall have four 0.25 in. holes spaced at 90-degree intervals on an 11.25 in. bolt circle for mounting grille to specified backbox or mounting ring. It shall be finished in white powder epoxy coating and include white screws for backbox mounting and welded studs for mounting specified 8 in. speaker.

IP66 adaptor LHA-15C attachment for 15W paging horn -- wiring compartment cover threaded conduit fitting (1/2"- 14 NPT) for use with Lowell Horn LH-15TA for conduit attachment. Achieves IP66 Rating for water/dust resistance.

IP66 adaptor LHA-16G (cable) attachment for 15W paging horn -- wiring compartment cover waterproof grommet strain relief for use with Lowell Horn LH-15TA for input with cable. Achieves IP66 Rating for water/dust resistance.

15W paging horn or double re-entrant horn with high efficiency 15W compression driver for clear voice paging and tone signaling in indoor or outdoor applications is ideal for use where a weather-resistant horn is specified for public address/signaling applications that require high intelligibility (e.g. schools, recreational facilities, warehouses, distribution centers, parking facilities, commercial buildings).

Assembly Includes

• Driver:  15W compression
• Transformer:  For 25V, 70V or 100V systems. Screwdriver-adjustable tap selector and screw terminal connections in rear. Integral strain relief and plastic cover.
• Housing:  Weather-resistant assembly suitable for indoor or outdoor use is all-metal construction with durable beige epoxy finish. Two-wire hook-up to rear access screw terminals. 8.94 in. diameter x 9.38 in. deep.
• Mounting Aids:  Universal swivel mounting bracket (2.875 in. dia. base)
• Operating Temperature Range: -40 to 158 degrees F
• Average Sensitivity (1W/1M): 112.2dB
• Ships ready for installation

Compliance and Certification

• RoHS
• IP66 rated (IEC 60529) for water/dust-resistance when optional wiring compartment cover is added (see Related Products tab)

A&E Specifications

The horn shall be Lowell Model LH-15TA, which shall be a double reentrant design with a high efficiency 15W compression driver, round bell and universal swivel-style base. Power rating shall be 15 watts continuous. Frequency response shall be 537Hz-4.5kHz (±6dB) with a sensitivity of 112.2dB log average (1W/1M) 124.0dB maximum SPL (calculated based on power rating and measured sensitivity). Dispersion shall be 50 degrees conical (2kHz Octave Band). Impedance shall be 5000, 2500, 1300, 670, 330, 90, 45 ohms. Horn shall include a 25/70/100V transformer with screwdriver selectable taps. Taps for 25V use shall be: .13, .25, .48, .93, 1.9, 6.9, and 13.9W. Taps for 70V use shall be: 1, 2, 3.8, 7.5, and 15W. Taps for 100V use shall be: 2, 4, 7.7 and 15W. Transformer connections shall be protected by a plastic cover with strain relief. The horn assembly shall measure 8.94 in. dia. x 9.38 in. deep and shall be weather-resistant metal construction painted in corrosion-resistant beige epoxy.

Speaker baffle model DSL-8 with beveled edges and sloped front is made for use with an 8-inch driver. Steel with white powder epoxy finish baffle features knockouts for 500 Series wiremold on top and bottom, and has a universal mounting hole pattern in the rear.

Features

• Material:  Steel with beveled edge and sloped front
• Grille:  Square with circular perforation pattern
• Finish:  White
• Size:  11.3 in.H  x 11.5 in.W x 5.29 in.D at top (3.05 in. at bottom)
• Volume: 541.9 cu.in.
• Mounting Aids:  Knockouts for 500 Series wiremold on top/bottom and universal mounting hole pattern in rear
• Certified U.S. steel
• Made in Missouri, U.S.A.

Features

• Driver:  8 in. 15W dual cone driver with 10 oz. ceramic magnet, hard fiber whizzer cone and 1 in. voice coil.
• Frame:   20-gauge stamped steel with zinc-plated finish.
• Mounting Bolt Circle:  7.625 in.
• Transformer:  25/70V with taps at 0.25, .5, 1, 2, 5W
• Assembly Frequency Response:  51Hz-11.6kHz (±6dB) and 50Hz- 20kHz (±6.4dB)
• Assembly Mounting Depth:  2.84 in.
• Assembly Dispersion Angle:  95 degrees conical
• Assembly Average Sensitivity:  97.9dB

Compliance and Certifications

• Made in U.S.A. with global components
• Meets or exceeds industry standards

A&E Specifications

The dual cone 8-inch speaker shall be Lowell Model No. 810-T72 which shall be of the permanent magnet type having a seamless molded fiber cone with a hard fiber whizzer cone mechanically coupled to a voice coil for extended high frequency response. Power rating shall be 15 watts RMS. The voice coil shall have a 1-in. dia. and shall operate in a magnetic field derived from a strontium ferrite ceramic magnet having a nominal weight of 10 oz. Voice coil impedance shall be 8ohms. The driver shall have a round, structurally reinforced stamped 20-ga. steel frame with 8.062" overall diameter and eight obround holes equally spaced at 45 degrees on a 7.625" dia. mounting bolt circle. Overall depth shall not exceed 2.84". External metal parts shall be zinc-plated to resist rust and corrosion. The mounted transformer shall be 70/25V dual voltage with selectable taps at .25, .5, 1, 2, and 5W. The assembly shall be capable of producing a uniform audible frequency response over the range of 51Hz-11.6kHz ( 6dB), 50Hz- 20kHz ( 6.4dB) with dispersion angle of 95 degrees conical @2000Hz (-6dB). Average sensitivity shall measure 97.9dB (SPL at 1W/1M).

The Dukane 7A625 External Page Microphone is an omnidirectional dynamic deskmicrophone offering modern styling and features in a rugged Cycolac® housing for allindustrial and institutional public address and paging applications.

The 7A625 External Page Microphone has a bar-shaped Push-to-Talk control locatedon the microphone base and a slide switch on the bottom that controls the Lift-to-Talkon/off operation.

A slight rise above 200 Hz gives the 7A625 a natural and highly intelligible sound. The 7A625 offers a long life DPDT leaf switch with three types of switch activation; a momentary push bar, a locking on/off switch and lift-to-talk operation. The 7A625 is manufactured to take abuse and retain its performance and appearance over a long life. Four molded, non-skid, non-marring, permanently resilient shock isolation "feet" are located under the base. The high or low impedance selector switch is located on the bottom of the microphone. The 7A625 is supplied with 2.1m (7 ft.) of four conductor, two shielded, cable wired normally open for relay control. If a line-shorting switch function is desired, the 7A625 can be easily rewired in the field.

• Operating Principal: Moving Coil Dynamic
• Polar Pattern: Omnidirectional
• Frequency Response: 50Hz – 12KHz
• Hi-Z Sensitivity: -43dBV (7.2 mV) @ 1 Pa
• Impedance: 40K ohms
• Lo-Z Impedance: 400 ohms
• Sensitivity: -60dBV (1 mV) @ 1 Pa

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Rauland Telecenter 21 public address, intercom and timekeeping systems. Consult with an experienced technician with over a decade working on Rauland systems

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the Telecenter 21 system:

Overview

The Telecenter System 21 offers the maximum in flexibility for a total integrated system solution. Modular by design, this powerful, easy to use school communications system provides centralized control for a broad range of communication functions including: telephone, intercom, public address, audio program distribution, class change signaling, secondary clock correction and tone distribution.

Telecenter System 21's intercom/paging operation works with classroom speakers, classroom phones, and/or a call-in switch. Using their telephone, administrators can page throughout a facility or in selected areas. A built-in master clock can be programmed for hundreds of events while automatically changing schedules to accommodate holidays. The telephone features enable connection directly to outside phone lines or integration with a front office phone system. The system also provides many other sophisticated features like automatic line selection, call forwarding, conferencing, Centrex^® compatibility, call back busy, private lines, transfer and multiple trunk groups. Permission for student's access to outside lines can be granted, controlled and restricted through the use of Student Phone^™. A powerful combination of features make Telecenter System 21 ideal for improving communications in-school as well as between parents and teachers.

Intercom System

• Two-way open voice channel communications
• Classrooms can call main office using call-in switches or phones
• Normal or "emergency" call-in designation
• Call-ins indicate on a digital readout attached to administrative phones or on a large wall display
• Multiple audio channel capability allows simultaneous intercom, program distribution, and/or tone distribution to different facility areas

Master Clock & "Bells" Functions

• Programmable for hundreds of class change "bell" events
• Bell zones are independent of audio paging zones for increased system flexibility
• Automatically daylight savings setting
• Corrects analog and digital secondary clocks

Public Address/Paging System

• Distribute announcements from any phone; PIN access prevents unauthorized access to system features
• Flexible "zoning" of classroom, corridor, and outside speakers accommodates any school configuration
• Selectively exclude speakers from receiving pages, programs and/or "bells"
• One-touch emergency announcements throughout the facility

Tone Distribution

• Multiple tone types indicate different events -e.g. tornado, fire, evacuation, etc.
• One-button initiated tones or from any administrative phone

Audio Program Distribution

• Up to three audio sources (radio, CD, tape) can be sent out simultaneously
• Program distribution initiated from any administrative phone
• Digital readout prompts program distribution set-up
• Each classroom can individually select program source via classroom phone or selector switch

FCC-Approved Telephone System

• Compatible with CENTREX^®, EKSU and PBX systems
• 3-way conference calling, call forwarding, and call back busy features
• Voicemail integration
• PIN codes allow call placing from restricted phones
• A Student Phone™, with built-in restrictions, allows students to call home for a ride, etc., while preventing abuse
• The special system access function allows security personnel to dial-up computer centers, media rooms, or anywhere in the school to listen for vandals or burglars

The RS-143 single button call panel substation is designed to be used with the N-8000RS or N-8010RS substation interfaces. It provides a single red call button. The call button can be programmed to report to any master station based on job specification. It requires 3-conductor shielded twisted pair (STP) wiring and mounts in a standard US single gang flush or wall mount box. The optional RS-141 handset for private calling, or a 25V/1W speaker such as the PC-580RU for room announcement applications, can be connected to the call panel station.

The N-8600MS is the IP Master Station for the N-8000 system. The LCD screen shows incoming calls which may be selected at random (Selective Mode) or in the order received (Sequential Mode). Calls may be initiated based on previous connection (last 10 conversations). 3-party conference calls may be initiated from this master station. Bell schedule changes may be initiated or suspended from this master station. Speaker volume is adjustable at the station as well as in software. Hands free conversations with Full and 1/2 Duplex stations as well as PTT mode. Pages and station calls may be quickly redialed using the Redial key. Automatic connection or continuous call reception. Speed dialing, Dial Pattern, and One-touch dialing are available. Manual call transfers and Automatic call transfers (Group Hunting, Absence Transfer, Time Transfer) may be programmed using the keypad or the N-8000 Setting Software. Advanced functions may be password protected. The N-8600MS is the only master station that can communicate with the SX-2000 system, using the SX-200IP input module on the SX system. Power by PoE or optional AD-1215P

The N-8010RS Substation Interface Unit uses packet audio technology to permit connection of up to 16 RS-1xx series call switches or door stations. Call switches and door stations use the same shielded twisted pair wiring. Each port provides 1W @25v to a door station, or 25V loudspeaker attached to a call switch. Each N-8010RS supports 1 voice link. The N-8000RS requires an IP master station, or connection to a 2-wire or 4-wire Exchange with at least one master station on the exchange.

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane clock systems. Consult with a factory-certified technician with over a decade of experience working on Dukane communications systems.

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About Dukane Wired Clock Systems

Dukane Communication Systems proposes a simple solution – get in sync! Dukane’s family of analog and digital clocks combined with programmable master clocks and other accessories makes keeping and controlling time easier. Dukane can provide turnkey systems including clocks and controllers to keep your facility running on the same schedule, day after day

By synchronizing the clocks within a facility, you ensure that all personnel inside have the same information. No matter the type of environment, things run more smoothly if the time is accurate and consistent.

Some applications, like elementary schools, require analog clocks. Others, like higher education, businesses, and healthcare facilities, prefer digital versions. Dukane offers both analog and digital models and Dukane has priced these clocks to be the most competitive available today.

To simplify installation, Dukane’s clock system components can use standard electrical backboxes rather than custom or proprietary versions. This means that Dukane's clocks can be installed into most existing wall openings.

With the flick of a dip switch, our analog clock can take on the personality of various other syncronous secondary clocks. All you need is our analog clock for all your replacement needs.

Clocks should be easy to find and easy to read, while fitting into their surroundings. Dukane's clocks are styled to be simple, clearly visible, and neutral to their environment. Architects and engineers will appreciate their adaptability.

Dukane offers unique scoreboard and timer capabilities when using the 24CC10 Controller with digital clocks. These can be useful when there is a need to time tests, keep score between teams, or even determine how long certain tasks take to complete.

Dukane's clock systems deliver the accuracy, choices, convenience, styling, and unique features that your facility is looking for, all at a price you can afford.

About Dukane Wireless Clock Systems

Dukane wireless clock solutions comprise a reliable master/slave cascading network that synchronizes clocks from a central on-site master controller. The master clock receives highly accurate time signals from an NTP or GPS source and relays timecodes to local slave clocks via wireless signals.

Each clock in the system is capable of receiving and transmitting the wireless signal which allows it to be used as a repeater while boosting the data stream and sending along the system. With this dual capability there is no limit to the number of clocks that can be installed throughout highrises, sprawling facilities, and small buildings alike.

Because the signal fans out and is repeated by a cascading number of devices, a single clock will typically receive its data from a number of different angles. This dramatically reduces the effect of obstructions, noise sources, or long distances on the reliability of the system. Furthermore, if an individual clock looses its signal, it will link to a nearby clock and automatically synchronize with that new source.

The cascading network also reduces system setup and installation costs, thanks to the relatively low signal strength that is necessary for it to function efficiently. This eliminates the expense and time required to obtain an FCC license.

The Dukane Model 24ZB20 and 24ZB40 Secondary Clocks provide a highly visible, even-intensity, long-life display of time in selectable formats. They can be operated in either 12- or 24-hour format, and at either Bright or Normal intensity levels. The time display on the secondary clock updates to the master clock time at one-minute intervals. These cost-effective digital clocks can be used in a wired time-keeping system or, with the addition of the optional ZigBee module 24ZBM2040, can be installed on a wireless system.

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane by CareHawk CH1000, CH1000LT, and CareHawk Telephone Expansion public address, intercom, and timekeeping systems. Consult with a factory-certified technician with over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the CH1000 system:

Overview

The CH1000™ is a level above contemporary paging/intercom systems available today. Dukane® designed a distributed architecture life safety communications platform that focuses on providing life safety features and superior audio intelligibility.

Features

• A platform tailored to customer needs. The CH1000 with market specific software and accessories can be tailored for education, healthcare, corrections, or industrial/commercial applications.
• Piece-of-mind and support. Each CH1000 is backed by a 5 year industry-leading warranty and world class customer support.
• Communicate effectively with superior audio intelligibility. The CH1000 uses a modern 300-Watt class D amplifier with a built-in Digital Signal Processor (DSP) for superior audio intelligibility. Messages are heard and understood every day and in times of crisis.
• Simple and cost-effective installation. The CH1000 is a hybrid platform designed to use standard CAT5(e), CAT3, shielded or unshielded cable. There is no need to replace existing cabling. It’s distributed architecture reduces cable and conduit materials by up to 2/3rds of a traditional system resulting in significant savings of both installation and material costs.
• Always on the cutting-edge. All new features are backward compatible, providing access to future life safety innovations.
• Respond quickly and clearly to emergencies. Add custom WAV files so emergency announcements can be pre-recorded in a calm, clear, and concise manor. Users can trigger these announcements via panic buttons, security sensors, PC software, telephone codes, or cell phones
• Easily connect access control and security systems. Streamline emergency functions to improve critical emergency response time. Trigger lockdowns that not only alert, but automatically lock doors and signal a central monitoring station.
• Users can call for help in several ways. Call switches, panic buttons and scream sensors can be used to initiate emergency calls back to a security office or administrative location. Virtual call switches or panic buttons (VcallTM) can be used from a PC when telephones or other call means are out of reach or compromised.
• Remote support and access is available from anywhere. Configurations and system diagnostics can be monitored or changed via the Internet with no need to visit the site of installation, saving labor costs and service interruption.
• A system designed for users. The user-friendly AssistantTM software puts users in control with a visual tool that simplifies complicated tasks.
• Stay on schedule. The user-friendly CalendarTM software allows users to schedule unlimited events now or in the future. Play pre-recorded messages and tones, distribute music, activate cameras, activate relays to lock doors, signal other systems on a schedule, and more.
• Always on-time. The integrated Master Clock keeps any facility running effortlessly, on-time and in-sync.
• Customize the platform to the unique needs of any facility. Configure 64 page zones, 32 call-in groups, unlimited events, unlimited schedules and choose from 98 built-in tones.
• Administrators have control when and where they need it. the platform includes any combination of PBX ports or Administrative Phone (AP1) ports up to a combined maximum of 8.
• Employ safety accessories and functionality. Each Security Switching Card (SS16/SS32) port can be used with speakers, call switches, security sensors, and cameras simultaneously. A single CH1000 supports up to 256 audio points and up to 2048 in a network configuration to grow with the needs of an expanding facility without the need for a forklift upgrade.
• Facility-wide to district-wide communication. The Security Switching Card(s) (SS16/32) can be located up to 2700ft from the central cabinet using a single CAT5(e) cable.
• One of the greenest communications systems available today. In some cases the CH1000 uses hundreds of pounds less material than other contemporary systems. Furthermore, the class D amplifier saves power consumption and is produced with a smaller carbon footprint than the traditional class B amplifier.

Telephone, email, and live chat troubleshooting, diagnostic, and programming support for Dukane STARCall, STARCall Plus, STARCall Fusion, STARCare, and STARPage public address, intercom, and timekeeping systems. Consult with a factory-certified technician having over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. No other parts or materials are included. Photos are for illustrative purposes only.

About the STARCall system:

Overview

Dukane’s STARCall family of intercommunication and timekeeping solutions brings usability, flexibility, and cost-effectiveness within easy reach of all industrial/commercial/ institutional settings, including schools, offices, small businesses, and correctional facilities

STARCall lets you determine the level of sophistication you need for your application by offering three communication and timekeeping feature sets – each geared to a specific level of service; each offering precisely the capabilities you need to get the job done right.

This layered solution means you won’t be shoehorned into a system that can’t keep pace with the needs of your building, and you won’t find yourself rattling around in a system heavy with costly features that go unused. It also means there is always a clear and cost-effective migration path to higher-end features and increased capacity, should building expansion or changes in occupancy warrant an upgrade in the future.

Regardless of the STARCall feature set, your communication and timekeeping system will incorporate the very latest technology in a powerful package engineered to deliver exquisite performance, and built to provide reliable service in even the most demanding settings

Telephone, email, and live chat troubleshooting and diagnostic support for Dukane Compact 3200 public address and intercom systems. Consult with a factory-certified technician with over a decade of experience working on Dukane communications systems!

Price is per incident, per hour. This item includes a download of the Compact 3200 Installation and Service Manual, and the Compact 3200 Operations Manual. No other parts or materials are included, photos are for illustrative purposes only.

About the Compact 3200 system:

Overview

The Compact 3200 Series Administrative Communications System is a microprocessor based, single-master intercom and sound distribution controller. It is available in rackmount and console (tabletop) models. The Compact 3200 controls remote speaker stations individually, for two-way communication, page announcements, and audio program distribution; and collectively, for emergency and all call announcements in multiple-room buildings.

1. Emergency paging
2. Emergency tone distribution
3. Time tone distribution
4. All call
5. Intercom
6. Program

Higher priority functions automatically interrupt lower priority functions. Lower priority functions automatically resume when higher priority functions have ended. For example, selective intercom communication is interrupted by an all call page, which is interrupted by an emergency page

Using the built-in front panel microphone or the optional console handset, the console operator can hold a two-way conversation with any properly equipped remote station connected to the system. The front panel INTERCOM PUSH TO TALK button or the handset’s voice-activated switch controls audio direction.

The console can monitor any remote station that has two-way audio capability and is not in privacy mode. An intermittent privacy tone sounds at the remote station speaker(s) during console monitoring of that station.

One-touch emergency paging is accomplished by pressing the EMERGENCY PUSH TO TALK button, which automatically interrupts any audio program or intercom communication in progress. A tone is automatically sent to all speakers, after which an emergency announcement can be sent at a preset volume level.

All call and selective paging announcements can be sent to all or selected remote stations. These announcements can be made using the built-in front panel microphone, the optional desk microphone, or the optional console handset. All call pages can also be made using the optional remote all call microphone.

A built-in, solid-state, 15-watt amplifier module and preset incoming and outgoing speaker level controls are provided for intercom power. A power supply/power amplifier module provides DC power for the entire system. The 25-volt line output is standard, but is selectable to 45-ohm output. This module also provides power to the system’s 24Vdc external connections for associated equipment. The module has multiple circuit protection, including power supply and output amplifier fusing to protect against major failures, thermal and short circuit protection, and current limiting. Models 12A/B/C/D3200 contain a 60-watt program amplifier. Models 12A/B/C/D3212 come equipped with an external 125-watt program amplifier in place of the 60-watt amplifier.

Connections are provided for 24Vdc input from an external backup battery in case of main AC power failure.

A diagnostic routine can be initiated at any time to check system integrity. A built-in integrated monitor checks the microprocessor during operation and automatically resets it in the event of power loss or other failure.

The PROGRAM SELECTION TONE button can be used to manually send time tones to remote stations. A separate, locking EMERGENCY TONE button, when pressed, sends an emergency tone to all remote stations until the pushbutton is disengaged. The tone automatically interrupts any audio program or intercom communication in progress. Connections are also provided to trigger the emergency tone by the closure of external contacts.

The built-in tone generator provides seven distinct tones:

1. Emergency paging.
2. Emergency tone 3
3. Time signaling tone 4
4. All call paging
5. Intercom
6. Privacy (remote station monitoring)
7. Door tone (external contact)

The tone volume levels are adjusted at the console.

The tabletop unit uses one, two, or three 3-position switchbanks for capacities of 25, 50, or 75 remote stations. Rack units have a capacity of up to 150 stations. All switches in a unit do not have to be used if not needed. Each switchbank is equipped with 25 three-position (INTERCOM, OFF, PROGRAM) switches. Each switch controls one speaker. On Models 12A/C3200 and 12A/C3212, the LED below each switch lights and the built-in tone generator sounds a tone when a remote station calls in.

The last two switches on the last switchbank can be configured to isolate these locations from any communication while the switches are off. The Model 438-672 Time Bus Relay Kit can be installed to automatically feed emergency and time tone signals to these stations, while still isolating them from all call and background music distribution.

A speaker with its own volume control and an LED bar-graph output level indicator are provided for monitoring audio program output. Distribution of background music or other audio program material does not interfere with simultaneous intercom use.

A color-coded control panel contains all controls and instructions on a single front panel for easy operation. LEDs indicate intercom mode and emergency mode use. A separate adjustment is provided for audio program output level. Program mode pushbuttons (ALL, SELECT) are provided for selecting individual remote stations or all remote stations to receive program material. The program selection pushbuttons are TONE, PANEL MIC, MIC1, TAPE/TUNER, AUX 1, and AUX 2.

An optional plug-in telephone interface allows paging and intercom functions to be performed from any standard pushbutton telephone connected to the interface. These functions include emergency page distribution, emergency tone distribution, time tone distribution, all call paging, selective paging (through the system operator), telephone– to–console intercom, and telephone–to–classroom intercom (through the system operator). A DTMF telephone connected to the PHONE 1 inputs can also monitor program channel audio through the telephone handset or the speaker of a speaker phone.

Download Compact 3200 Tone Generator Sound Files

The BG-2060 is a 60 W 5-input mixer amplifier for background music and general announcements. It is suited for use in bars, retail stores, and banquet rooms, and is equipped with the MOH OUT that permits 2-channel broadcast when used in conjunction with the optional booster amplifier BA-235 (35 W) or BA-260 (60 W)

It is a total redesign of the highly successful BG-1000 Series and not just for design's sake. We spoke with our customers, who told us exactly what they wanted in a commercial background music & paging amplifier. We responded with a newly-engineered chassis, designed to not only look better, but perform better and most of all-install easier. Starting with removable euro-block connectors to make wiring a snap, we added assignable MOH/Second Zone source assignment and provided access to mute priority and other settings via rear panel DIP switches - no more popping the top.

Quick-install speaker system for suspended tile ceilings features an 8-inch dual cone driver with dual voltage (25V/70V) transformer, 2x2 fine perforation grille with sub-plate and enclosure. For commercial paging and background music.

Includes

• Driver (810):  8 in. 15W dual cone driver with 10 oz. magnet, frequency response of 54Hz-11.6kHz (±6dB) and 50Hz-20kHz (±6.6dB), and average sensitivity of 97.9dB measured 1W/1M. Conical dispersion 95 degrees.
• Transformer:  Dual voltage 25V/70V transfomer with taps at .25, .5, 1, 2, 5W
• Grille with Subplate (2×2):  Fine-perforation grille provides maximum free-air space for excellent sound transmission while maintaining an unobtrusive appearance in new or existing tile ceilings. White.
• Enclosure (8XD4):  .147 cu.ft. steel with speaker leads that exit through a metal clamp for fast connection. Black.
• Mounting Aids:  Restraint tabs.

A&E Specifications

The 2×2 ceiling tile speaker shall be Lowell Model No. LT2-810-72-BB. The 2’x2′ system shall directly replace a 2’x2′ ceiling tile. Each speaker system shall include a factory-mounted driver mounted to a subplate with a fine perforation steel grille finished in white powder epoxy. The driver shall be 8 inch dual cone with a power rating of 15W. It shall have a magnet weight of 10 ozs., frequency response of 54Hz-11.6kHz (±6dB) and 50Hz-20kHz (±6.6dB), and average sensitivity of 97.9dB measured 1W/1M. The system shall include a steel backbox (.147 cu.ft.) with leads exiting through a metal clamp. The dual voltage transformer (25V/70V) shall feature primary taps at .25, .5, 1, 2 and 5W.